Terms of service
TK TrackHub — Terms of Service
Last Updated: 24 August 2026
Welcome to TK TrackHub. These Terms of Service govern your use of our website and your purchase and use of our products. By accessing our website or placing an order, you agree to these Terms.
1. About TK TrackHub
TK TrackHub is an online store offering tracking devices and related accessories.
Throughout these Terms, “TK TrackHub”, “we”, “us”, and “our” refer to TK TrackHub. “You” and “customer” refer to the person accessing our website or purchasing our products.
2. Use of Our Website
You agree to use our website lawfully and responsibly.
You must not:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Interfere with the operation or security of the website.
- Copy, reproduce, or commercially exploit our website content without permission.
- Provide false or misleading information when placing an order.
We reserve the right to refuse service or restrict access where we reasonably believe these Terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability displayed on our website are accurate.
However, minor differences between product images and the actual product may occur.
We reserve the right to modify product specifications, pricing, availability, and descriptions without prior notice.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted once payment has been successfully processed and the order has been confirmed by TK TrackHub.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, pricing errors, stock issues, or incorrect product information.
If we cancel an order after payment has been received, the applicable amount will be refunded.
5. Pricing and Payment
All prices displayed on our website are stated in South African Rand (ZAR), unless otherwise specified.
You agree to provide accurate billing and payment information when placing an order.
TK TrackHub reserves the right to change prices, promotions, discounts, and product availability at any time.
6. Shipping and Delivery
Our standard shipping fee is R90.
Estimated delivery time is 10–15 business days.
Delivery estimates are not guaranteed and may be affected by courier delays, public holidays, incorrect delivery information, customs procedures, or circumstances outside our reasonable control.
For more information, please refer to our Shipping Policy.
7. Returns and Refunds
Returns and refunds are subject to the conditions set out in our Return & Refund Policy.
Nothing in our policies is intended to remove or restrict any consumer rights that cannot legally be excluded under South African law.
8. Tracker Use and Responsibility
TK TrackHub products are intended to assist with locating belongings, pets, and other permitted items.
Our trackers should not be considered a guaranteed substitute for supervision, security systems, emergency services, or other appropriate safety measures.
Tracker performance may depend on factors such as battery life, device compatibility, network availability, Bluetooth/GPS technology, environmental conditions, and other technical limitations.
You are responsible for using the product in accordance with applicable laws and regulations.
9. Prohibited Use
You may not use TK TrackHub products to unlawfully stalk, monitor, surveil, harass, or track another person without appropriate consent or legal authority.
You are solely responsible for ensuring that your use of the products complies with applicable laws.
10. Intellectual Property
All website content, including but not limited to logos, branding, graphics, photographs, product descriptions, text, designs, and other materials, is owned by or licensed to TK TrackHub unless otherwise stated.
You may not reproduce, distribute, modify, sell, or commercially exploit our intellectual property without our prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment processors, courier providers, hosting providers, mapping services, or other technology providers.
We are not responsible for interruptions or failures caused by third-party services that are outside our reasonable control.
12. Disclaimer
We make reasonable efforts to ensure that our website and products operate as described. However, we do not guarantee that the website will always be available, error-free, uninterrupted, or completely secure.
Tracker location information may not always be accurate or available due to technical, environmental, connectivity, or other factors.
13. Limitation of Liability
To the maximum extent permitted by applicable law, TK TrackHub will not be liable for losses arising from misuse of our products, failure to follow product instructions, technical limitations, network or connectivity failures, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability or consumer rights where doing so would be unlawful under South African law.
14. Privacy
Your use of our website may involve the collection and processing of personal information.
We will handle personal information in accordance with our Privacy Policy and applicable South African privacy laws.
15. Changes to These Terms
We may update these Terms of Service from time to time.
Updated Terms will be published on our website with a revised “Last Updated” date. Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.
16. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes will be dealt with in accordance with applicable South African law and the rights available to consumers under that law.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact TK TrackHub Customer Support using the contact details provided on our website.
TK TrackHub
Smart tracking. Peace of mind.